Overview

OANDA is a widely used forex and CFD broker. This page explains how to log in to your OANDA account (web and mobile), what to do if you can’t log in, and how to keep your account secure. It is written as a practical, step-by-step resource for traders of all levels.

How to log in (Web & Mobile)

Follow these steps to sign in on the OANDA website or through the OANDA mobile app.

  1. Open the OANDA website: https://www.oanda.com/ or go directly to https://www.oanda.com/login.
  2. Click Log in (top-right) and choose the account type if prompted (Live or Demo).
  3. Enter your registered email address and password.
  4. If you have enabled two-factor authentication (2FA), enter the authentication code from your authenticator app or SMS.
  5. Click Sign in. Once authenticated you will be taken to your account dashboard and trading platform.

Tip: If using a public device, avoid saving credentials and always log out after your session.

Common Login Issues & Troubleshooting

If you can’t sign in, try these steps in order of simplicity:

  • Check credentials: Verify you’re using the correct email and password. Caps lock and extra spaces are common culprits.
  • Reset your password: Use the "Forgot password" link on the login page to receive a reset email.
  • Clear browser cache: Old cookies or cached pages can block login flows—clear cache or try an incognito/private window.
  • 2FA problems: If your authenticator code is not accepted, ensure your device time is accurate or use a backup code if available.
  • Account locked: Multiple failed attempts may temporarily lock access—wait the cooldown period or contact support.
  • Regional access: Some countries have restricted access—if you suspect this, contact OANDA support for guidance.

Account Recovery & Support

To recover access to your account:

  1. Click "Forgot password" on the login page and follow the instructions sent to your email.
  2. If you no longer have access to that email, contact OANDA support and be prepared to verify your identity (documents, recent transaction details, or account numbers).
  3. For 2FA reset: if you used an authenticator app and lost access, request a 2FA reset via OANDA support; you will need to verify ownership of the account first.

Official support link: OANDA Contact & Support.

Security Best Practices

  • Enable two-factor authentication for added protection.
  • Use a strong, unique password and consider a reputable password manager.
  • Keep your email account highly secured — it is the recovery key for many services.
  • Monitor your account activity and set up alerts if available.
  • Avoid public Wi‑Fi when placing trades; use a secure network or a VPN.

FAQ

Q: I didn’t receive a password reset email — what now?
A: Check spam/junk folders and verify you entered the correct email. If still not received, contact OANDA support.
Q: Can I change my login email?
A: Login email changes typically require identity verification. Check your account settings or contact support for help.
Q: How long does a 2FA reset take?
A: It varies; OANDA may request identity documents. Expect a process that can take from hours to several business days depending on verification complexity.